Your privacy is important to us at Juan and Sons Moving and Delivery Service. This Privacy Policy explains how we collect, use, protect, and disclose information gathered through our website, phone inquiries, and service interactions. You agree to the practices outlined in this policy by using our services.

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1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, home or business address, and other contact details.

• Service Details: Information about your move, delivery needs, scheduling preferences, and location.

• Payment Information: Billing address and payment method. (Note: We do not store full credit card numbers; they are processed securely through our third-party payment provider.)

• Website Data: When you visit our website, we may collect non-personal data such as your IP address, browser type, pages visited, and other usage data through cookies and analytics tools.

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2. How We Use Your Information

We use the information collected to:

• Schedule and perform moving or delivery services

• Communicate with you about your service request

• Provide quotes and service updates

• Improve our website and customer experience

• Comply with legal or regulatory requirements

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3. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: Third parties who help us with billing, communication, or logistics, under strict confidentiality agreements.

• Legal Compliance: If required by law or to protect the rights and safety of our business, customers, or others.

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4. Data Security

We use industry-standard security measures to protect your personal information. While we strive to keep your data secure, no system can be 100% safe, and we cannot guarantee the complete security of your information.

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5. Your Choices

You can choose to:

• Opt out of promotional emails at any time by clicking the unsubscribe link

• Request access to or correction of your personal information

• Contact us to request the deletion of your information, subject to legal and operational requirements

 

6. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect or store information from individuals under 13.

 

7. Updates to This Policy

We may update this Privacy Policy from time to time. Our website will always post the latest version with the effective date.

 

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please Contact Us.